If you and your team do this, you won’t miss any calls should your business lose power or its internet connection. Users are encouraged to set their mobile phone as a forwarding number. Employees can also log in to change their personal settings and make calls from their computers using a softphone. From this portal, administrators can assign employees numbers and extensions and create ring groups. The system is controlled entirely from an online portal. When transferring your number, you’ll choose a temporary number to use until the porting process is complete, which is typically in 2-4 weeks. This means businesses with an established phone number can transfer their number over to RingCentral after signing up for the service. Each data center is monitored 24/7 and staffed by onsite engineering specialists and security guards. Should one center shut down or have a problem, clients will have no loss of service, because the data will instantly transfer to one of the other centers. RingCentral has 17 data centers worldwide. This means the service is down for just a few minutes each year. It boasts a 99.999% uptime, the highest possible for cloud-hosted phone systems. Part of what makes RingCentral such a solid business phone solution is its reliability. RingCentral recommends that you use a high-speed DSL, cable, or fiber optic connection with dedicated upload and download bandwidth for voice of at least 90Kbps for each voice line. You don’t need a dedicated IT team to maintain this system RingCentral handles all of the maintenance and upgrades. All you need is a high-speed internet connection with enough bandwidth to handle the number of calls your small business makes. RingCentral is a cloud-hosted system that doesn’t require any special equipment or wiring. RingCentral does not offer a free plan, but you can request a 15-day free trial. Desk phones can be purchased for $80 to $400 each or rented for $5 to $21 per month. Toll-free numbers are $4.99 per month, local numbers are $5.99 per user per month, and vanity numbers are available for a one-time $30 fee.īusinesses have the option to buy or rent desk phones from RingCentral. While each plan comes with one local or-toll-free number, there is an additional cost if you want more numbers. RingCentral offers all users a 30-day risk-free trial. Prices drop by 33% per user if you pay annually instead of monthly.
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